How long will it take for my clothing to arrive?
Alana will make an appointment with you to deliver your clothing within 3-5 weeks after the order is placed. For custom clothing, this is an aggressive timeline; however, the process can be expedited to 1-2 weeks for an additional charge.
Where is the clothing made?
The Sharpsuiter is an independent affiliate of H.M. Cole, a Salt Lake City company. H.M. Cole owns a small production facility in Bangkok, Thailand. Tailoring is a well-established craft in Thailand, and the people who make the clothing are highly skilled and paid well for their work.
What if my suit doesn’t fit right?
Because the clothing is created to fit your body measurements, the need for alterations is rare. However, should alterations be needed within 90 days of delivery, Alana will take care of them personally at no expense to you. If something about the fit is not alterable, we will remake the clothing for you once, free of charge. Because each garment is handmade to the specific measurements of the customer, we do not offer refunds.
Why should I buy custom clothing rather than buying from a store?
If you’re used to traditional suit-shopping, you might think custom clothing is an out-of-reach luxury. Nothing could be farther from the truth. Suits from The Sharpsuiter start at $599, and the fit is guaranteed, meaning you won’t need to pay extra for local alterations. The tailored look of custom-made clothing is an “intangible” that makes a visual impression beyond what is possible with an off-the-rack suit. Custom details like your name inside the jacket, contrast color stitching, and a just-for-you lining are optional – but fun and free of charge. In the end, you’ll have a suit that truly fits you and lasts a long time. This is a smart investment that will also boost your confidence level.
In addition, the experience of working with The Sharpsuiter is convenient and time-efficient. Rather than walking into a department store or menswear emporium, you can stay in the comfort of your home or office while Alana helps you select the fabric and design of your suit and takes your measurements. If you don’t enjoy shopping, you will love the custom experience.